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Frequently Asked Questions
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The Masterpiece Post is a monthly subscription. It renews automatically every month. You can cancel at any time.
Each month, you’ll receive an envelope filled with art history-inspired goodies.
Mail is sent out by the 5th of each month. It can take up to 2 weeks to arrive for U.S. mail and up to 3 weeks for international mail.
You can cancel at any time through your Customer Account. The login link can also be found at the bottom of the email you received after signing up.
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Your mail is sent by the 5th of each month. Sign up by the last day of the month to get the following month’s mail.
If you sign up August 31st by 11:59 PM Pacific Time, you’ll receive September’s edition, mailed on September 5th. If you sign up September 1st, your first Masterpiece Post will be sent by October 5th.
U.S. mail can take 2 weeks to arrive and international mail can take 3 or more weeks to arrive from the mailing date.
If you do not receive your mail 6 weeks after the mailing date (e.g., you ordered August 15th, I mailed it September 5th, and it has been 6 weeks since September 5th), please email me hello@kesslerramirezart.com with your order number.
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Each month is a different art history-inspired theme, and all items are related to that theme!
Every envelope includes:
4×6” art print
1 sticker (or similar)
1 mini craft
1 TMP Newspaper (letter & art history info)
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All mail is sent with a USPS First Class stamp (or First Class International for outside of the U.S.), which does not have tracking.
This keeps costs low enough to offer free shipping to you!
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Yes! The Masterpiece Post is open to art lovers worldwide.
All international orders are sent via USPS First Class International Mail. It can take 3 or more weeks to arrive after the mailing date.
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You can cancel at any time through your Customer Account, then sign up again later.
The login link for your Customer Account can also be found at the bottom of the email you received after signing up.
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You are billed each month on the same day you originally signed up.
If you signed up on the 22nd, you’ll be billed on the 22nd of each month.
You can cancel at any time through your Customer Account. The login link can also be found at the bottom of the email you received after signing up.
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To change your subscription shipping address, you must cancel the subscription and resubscribe using different shipping details.
This is an unfortunate limitation with Squarespace.
If you’ve been charged for the month and cannot have the mail sent to your current address, please email me at hello@kesslerramirezart.com.
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Depending on the day you sign up, you may be billed twice before receiving your first mail. Don’t worry! You will get an edition for every payment.
For example, if you sign up on August 2nd, your first Masterpiece Post will be sent in September.
Since I send mail on the 5th of each month, you will be billed for October’s mail on September 2nd, before you receive your September mail.
This overlap will only happen on your first month.
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If your mail contents arrive damaged from their journey, please email photos of the damage within 5 days of receipt to hello@kesslerramirezart.com.
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U.S. mail can take 2 weeks to arrive and international mail can take 3 or more weeks.
If your mail club envelope has not arrived after 6 weeks from the mailing date, please email hello@kesslerramirezart.com with your order number.
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You can cancel at any time through your Customer Account. The login link can also be found at the bottom of the email you received when you first signed up.
